{"id":1308,"date":"2017-02-01T03:52:34","date_gmt":"2017-02-01T03:52:34","guid":{"rendered":"http:\/\/consultantseo.mythemecloud.io\/?page_id=1308"},"modified":"2026-07-15T12:57:45","modified_gmt":"2026-07-15T16:57:45","slug":"home","status":"publish","type":"page","link":"https:\/\/oldsargeconsulting.com\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1308\" class=\"elementor elementor-1308\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46f3dac3 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"46f3dac3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2188ecb3\" data-id=\"2188ecb3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-35eb7d78\" data-id=\"35eb7d78\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dcba63f elementor-widget elementor-widget-heading\" data-id=\"5dcba63f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Mission-Ready <br>IT Transformation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23648763 no-margin elementor-widget elementor-widget-heading\" data-id=\"23648763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Discipline. process. results.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49a08a03 elementor-widget elementor-widget-heading\" data-id=\"49a08a03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Old Sarge Consulting helps your organization build IT service management that actually works.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f8250c5 elementor-widget elementor-widget-button\" data-id=\"1f8250c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff192ca elementor-section-content-middle elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff192ca\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-88ad2c5\" data-id=\"88ad2c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39d0ffb elementor-invisible elementor-widget elementor-widget-image\" data-id=\"39d0ffb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"291\" height=\"300\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/Tom-Sweeney-Headshot-291x300.jpeg\" class=\"attachment-medium size-medium wp-image-2428\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/Tom-Sweeney-Headshot-291x300.jpeg 291w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/Tom-Sweeney-Headshot-994x1024.jpeg 994w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/Tom-Sweeney-Headshot-768x791.jpeg 768w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/Tom-Sweeney-Headshot-1492x1536.jpeg 1492w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/Tom-Sweeney-Headshot.jpeg 1550w\" sizes=\"(max-width: 291px) 100vw, 291px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a607e43\" data-id=\"a607e43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2672c44 elementor-widget elementor-widget-menu-anchor\" data-id=\"2672c44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"about\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cede57 elementor-widget elementor-widget-heading\" data-id=\"4cede57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">About<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-812839d elementor-widget elementor-widget-heading\" data-id=\"812839d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Meet Sarge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82e62e5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"82e62e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f021e6 elementor-widget elementor-widget-text-editor\" data-id=\"0f021e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"font-claude-response-body break-words whitespace-normal\"><strong>Tom Sweeney<\/strong> earned the nickname &#8220;Sarge&#8221; long before he entered the consulting world \u2014 first as a U.S. Army Combat Engineer, then as a Drill Sergeant who understood that discipline and process are the foundation of any successful mission.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">That same philosophy carried into a 40-year career in IT with the past 15-years directly in IT Service Management. Tom has led service desk operations for a major healthcare organization and drove enterprise-wide adoption of ServiceNow and ITIL best practices. He&#8217;s been on your side of the table \u2014 managing tickets, leading teams, fighting for budget, and navigating the chaos of a large IT operation.<\/p><p class=\"font-claude-response-body break-words whitespace-normal\">Now, as founder of Old Sarge Consulting, LLC, Tom brings that hard-won experience directly to organizations ready to get serious about their IT and business process transformation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3bcf8 elementor-widget elementor-widget-button\" data-id=\"3a3bcf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/#contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Sarge<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-426a173 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"426a173\" data-element_type=\"section\" data-e-type=\"section\" id=\"services\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-20ff5034\" data-id=\"20ff5034\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59c8f99 elementor-widget elementor-widget-menu-anchor\" data-id=\"59c8f99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"services\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-108dbd61 elementor-widget elementor-widget-heading\" data-id=\"108dbd61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Services offered<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b1e409d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6b1e409d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b33b125 elementor-widget elementor-widget-heading\" data-id=\"b33b125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bringing Order to Chaos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5d8c156b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d8c156b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-72301ae1\" data-id=\"72301ae1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77e3b938 elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"77e3b938\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/web.png\" class=\"attachment-full size-full wp-image-2388\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/web.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/web-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/web-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">ITSM Process Design &amp; ITIL Alignment<\/h3><p class=\"elementor-image-box-description\">Build a service management framework your team can follow. Tom designs incident, problem, change, and request processes that align with ITIL best practices and your organization's real-world needs.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73851fa elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"73851fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/consumer.png\" class=\"attachment-full size-full wp-image-2390\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/consumer.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/consumer-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/consumer-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Service Desk Transformation<\/h3><p class=\"elementor-image-box-description\">Having run a service desk for a large healthcare enterprise, Tom understands the operational pressures firsthand and helps you restructure staffing models, triage workflows, SLAs, and knowledge management.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2d90128e\" data-id=\"2d90128e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13a719ba elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"13a719ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/strategic.png\" class=\"attachment-full size-full wp-image-2277\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/strategic.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/strategic-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/strategic-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">ITSM Tool Implementation &amp; Optimization<\/h3><p class=\"elementor-image-box-description\">Whether you're just starting your service management journey or trying to get more out of an existing tool, Tom guides your team through configuration, module rollout, and adoption strategies that stick.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-224dbb96 elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"224dbb96\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/startup.png\" class=\"attachment-full size-full wp-image-2392\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/startup.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/startup-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/startup-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">IT Business Process Consulting<\/h3><p class=\"elementor-image-box-description\">Beyond the tools \u2014 Tom helps bridge the gap between IT and business stakeholders, translating technical workflows into outcomes leadership actually cares about.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62aa3e7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62aa3e7b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-336e787d\" data-id=\"336e787d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44ff795 elementor-widget elementor-widget-menu-anchor\" data-id=\"44ff795\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"why\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41b211f elementor-widget elementor-widget-heading\" data-id=\"41b211f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Why old sarge?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62601af elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"62601af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dde807 elementor-widget elementor-widget-heading\" data-id=\"7dde807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Forged in Service. Built for Results.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80b9981 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"80b9981\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-db94609\" data-id=\"db94609\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8e85ac elementor-position-left elementor-vertical-align-middle elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"a8e85ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategy.png\" class=\"attachment-full size-full wp-image-2384\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategy.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategy-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategy-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Battle-Tested<\/h2><p class=\"elementor-image-box-description\">Military discipline for structured thinking, clear communication, and no-nonsense execution.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3eba066\" data-id=\"3eba066\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37a131a elementor-position-left elementor-vertical-align-middle elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"37a131a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/creative-4.png\" class=\"attachment-full size-full wp-image-2342\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/creative-4.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/creative-4-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/creative-4-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Industry-Proven<\/h2><p class=\"elementor-image-box-description\">Deep experience in healthcare IT \u2014 one of the most complex ITSM environments there is.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4adbdf2\" data-id=\"4adbdf2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec74159 elementor-position-left elementor-vertical-align-middle elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"ec74159\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/develop.png\" class=\"attachment-full size-full wp-image-2275\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/develop.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/develop-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2022\/04\/develop-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Hands-On<\/h2><p class=\"elementor-image-box-description\">Tom doesn't just advise \u2014 he works alongside your team to implement and train.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a9c0bdc elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a9c0bdc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f0d4ee6\" data-id=\"1f0d4ee6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11f9306 elementor-widget elementor-widget-menu-anchor\" data-id=\"11f9306\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"approach\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-391411de elementor-widget elementor-widget-heading\" data-id=\"391411de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Approach<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b13ee10 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6b13ee10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f7b3ce5 elementor-widget elementor-widget-heading\" data-id=\"5f7b3ce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Old Sarge Methodology<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-54a61d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"54a61d5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-66cad06e\" data-id=\"66cad06e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-377184a7 elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"377184a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInLeft&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/innovation.png\" class=\"attachment-full size-full wp-image-2395\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/innovation.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/innovation-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/innovation-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Assess<\/h3><p class=\"elementor-image-box-description\">Understand your current state: tools, processes, pain points, and culture<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-e4034cf\" data-id=\"e4034cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-791665da elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"791665da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/develop.png\" class=\"attachment-full size-full wp-image-2396\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/develop.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/develop-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/develop-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Plan<\/h3><p class=\"elementor-image-box-description\">Build a realistic roadmap aligned to your goals and your team's capacity<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-57b8ac00\" data-id=\"57b8ac00\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fe87f13 elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"6fe87f13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/customer.png\" class=\"attachment-full size-full wp-image-2397\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/customer.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/customer-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/customer-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Execute<\/h3><p class=\"elementor-image-box-description\">Implement with your team, not just for your team<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-7f4e482a\" data-id=\"7f4e482a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43a5e7dd elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"43a5e7dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceInRight&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategic.png\" class=\"attachment-full size-full wp-image-2398\" alt=\"\" srcset=\"https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategic.png 512w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategic-300x300.png 300w, https:\/\/oldsargeconsulting.com\/wp-content\/uploads\/2026\/06\/strategic-150x150.png 150w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Sustain<\/h3><p class=\"elementor-image-box-description\">Documentation, training, and confidence for you to own the outcome<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b648148 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b648148\" data-element_type=\"section\" data-e-type=\"section\" id=\"contact\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-537eb996\" data-id=\"537eb996\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4dda80 elementor-widget elementor-widget-menu-anchor\" data-id=\"d4dda80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"contact\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aacd5d1 elementor-widget elementor-widget-heading\" data-id=\"3aacd5d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Contact Old Sarge<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-145a35b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"145a35b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b754d36 elementor-widget elementor-widget-heading\" data-id=\"2b754d36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to Transform Your IT Operations?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb334f elementor-widget elementor-widget-text-editor\" data-id=\"6eb334f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Old Sarge doesn&#8217;t do fluff. If you&#8217;re serious about fixing your service management, let&#8217;s talk. Schedule a no-obligation discovery call and find out what&#8217;s possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-321e71e elementor-widget elementor-widget-wpforms\" data-id=\"321e71e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-elementor-widget-321e71e\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-321e71e {\n\t\t\t\t--wpforms-label-color: #F5F5F5;\n--wpforms-label-sublabel-color: #F5F5F5;\n--wpforms-button-background-color: #6B6435;\n--wpforms-page-break-color: #2C2C2C;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-2405\"><form id=\"wpforms-form-2405\" class=\"wpforms-validate wpforms-form\" data-formid=\"2405\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1308\" data-token=\"b3bf5880bcc2606ca277c5f3f2b8989e\" data-token-time=\"1785194107\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-2405-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-2405-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" aria-errormessage=\"wpforms-2405-field_0-error\" required><label for=\"wpforms-2405-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-2405-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" aria-errormessage=\"wpforms-2405-field_0-last-error\" required><label for=\"wpforms-2405-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-2405-field_3-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"3\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-2405-field_3\" >Name Message Email<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-2405-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-2405-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-2405-field_1\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2405-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" aria-errormessage=\"wpforms-2405-field_1-error\" required><\/div><div id=\"wpforms-2405-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-2405-field_2\">Message <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-2405-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-2405-field_2-error\" required><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-2405-field_3-container { position: absolute !important; 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